We deliver throughout Northern Ireland, U.K. Mainland & Eire, using our own dedicated national distribution couriers, we deliver direct to your home or your project but you must be aware that the delivery is to your front door, not inside the home or taking the goods up flights of stairs in the case of flatted dwellings, please make sure you have sufficient help or equipment for offloading doors especially larger quantities or heavier products.
We can also deliver to all UK Islands off the mainland, by arrangement.
Notification of delivery
Our courier will confirm delivery with you but only when the goods are ready for our courier to collect from our depot, there are occasions when our goods are sent straight from our suppliers, in these instances they may not always give you as much notice as our private courier would, we simply ask that you work with them to receive your goods as quickly as possible.
Using our courier: We have a weekly delivery service throughout Northern Ireland, U.K. Mainland & Eire, by arrangement as referred to above to the islands, please note that when you are contacted by our courier they will email their contact details, they will arrange the date with you the customer.
The courier will only contact you when the goods are ready or we will contact you when we expect a delay which would take the order beyond the delivery timescales mentioned on our website, we never just arrive without you agreeing the delivery day.
When the courier has made contact please note their contact details and DEAL DIRECTLY with them to ensure a smooth delivery experience.
Please do not arrange your carpenter until you are certain the goods have arrived, have been checked and are suitable for installation as you intended.
Check your delivery, very important!
All goods must be checked upon arrival for defects, damage, shortages or unsuitability, in the case of possible damages where the doors or frame are totally packaged or where time will not permit the goods being unwrapped please read the following, all the aforementioned issues must be expressed to our agent (courier driver or 2nd man)immediately, pleasedo not sign for goods without checking for defects, any slight damages or shortages as your signature is acceptance of the goods being received in good and serviceable condition and in the correct quantity, drivers may insist on a signature but please mark "damaged" in block capitals if the driver insists on your signature, we cannot accept any claim for these damages or shortage issues after you have signed for the goods without the above notation.
Failure to accept pre-arranged deliveries which are then cancelled by you or have to be re-scheduled due to a change in your delivery requirements will incur an additional transport charge. The additional transport charge will be £40 + VAT on the order for deliveries which have been accepted by you, the customer, for delivery and which are subsequently cancelled or delayed by you.
Please advise us of any access problems such as narrow lanes etc that may restrict delivery to your address, some of our trucks are 28ft long, 8ft wide and 12ft high, we may require assistance with the offload of your purchases especially if they are a heavier item.
Discounts for Bulk orders, please note
Discounts are available for bulk purchases, "new build or renovations". Ask for a package price, we can tailor deliveries to suit any situation.
Online orders can only be delivered to Northern Ireland, UK mainland & Eire addresses. To enquire about overseas shipping, please contact us directly.
When you place an order we will get in touch with you to arrange the delivery day & date.